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SECURITY PROPOSAL
Professional Monitoring Plan
Prepared for Valued Customer
Property —
Date

Custom Plan

YOUR PLAN
$0.00 /month
Contract Term 3-Year
Annual Total $0.00
One-Time Setup Fee $199.00
Early Cancellation Charge:
INCLUDED WITH YOUR PLAN
    HOW IT WORKS
    YOUR EQUIPMENT
      Sewak Security Solutions Inc.  |  905-757-2393  |  info@sewaksecurity.com  |  sewaksecurity.com Page 1 of 6
      TERMS & CONDITIONS
      Effective May 2026
      1. Definitions
      In this Agreement, the following terms have the meanings set out below:
      "Agreement" — means these Terms and Conditions together with any Customer Service Order, schedule, or addendum incorporated herein by reference.
      "Company," "we," or "us" — means Sewak Security Solutions Inc., a corporation carrying on business in Brampton, Ontario, Canada.
      "Customer" or "you" — means the individual, household, or business entity identified on the Customer Service Order.
      "Customer Service Order" or "order" — means the written order or activation form signed by the Customer that specifies the Services selected, plan tier, pricing, and installation address.
      "Equipment" — means all security hardware, panels, sensors, cameras, keypads, communicators, cables, and accessories supplied, installed, or programmed by the Company under this Agreement.
      "Monitoring Station" — means the third-party ULC-listed central monitoring facility engaged by the Company to provide alarm monitoring and response dispatch services on behalf of the Customer.
      "Plan" — means the specific tier of service selected by the Customer as described in the order.
      "Services" — means all services provided by the Company under this Agreement, including installation, 24/7 alarm monitoring, video alarm monitoring, and visual verification, as applicable to the Plan selected.
      "Service Address" — means the residential or commercial premises identified in the order where the Equipment is installed and the Services are provided.
      "Term" — means the initial service period of thirty-six (36) months commencing on the Service Start Date, and any subsequent renewal periods.
      2. Services
      2.1 Service Offerings
      The Company offers the following Services to residential and commercial customers throughout Canada, subject to availability at the Service Address:
      (a) 24/7 Alarm Monitoring — continuous monitoring of alarm signals transmitted from the Equipment at the Service Address to the Monitoring Station, with response dispatch as appropriate.
      (b) Video Alarm Monitoring — monitoring of video signals triggered by alarm events, enabling the Monitoring Station to assess alarm activity remotely.
      (c) Visual Verification — review of live or recorded video footage upon alarm activation to confirm or deny the presence of an intrusion or emergency event prior to dispatching authorities.
      2.2 Plan Tiers
      Services are offered in tiered plans with fixed monthly fees as set out in the order. Certain products or features may be custom-quoted separately and will be identified in the order. The Company reserves the right to introduce new plan tiers or discontinue existing tiers upon thirty (30) days' written notice to the Customer.
      2.3 Geographic Coverage
      The Company provides Services to customers in all provinces and territories of Canada, subject to technical feasibility at the Service Address and the availability of a compatible Monitoring Station in the applicable region.
      2.4 Service Commencement
      Services commence on the date the installation is completed and the Equipment is commissioned, or such other date as specified in the order ("Service Start Date").
      2.5 Third-Party Dependencies
      Certain Services depend on third-party infrastructure, including cellular networks, internet connectivity, and power supply. The Company is not responsible for service interruptions caused by failures of third-party infrastructure beyond the Company's reasonable control.
      3. Equipment and Ownership
      3.1 Company Ownership
      All Equipment supplied and installed by the Company at the Service Address remains the sole and exclusive property of Sewak Security Solutions Inc. at all times, regardless of the duration of the Agreement or any amounts paid by the Customer. The Customer acquires no ownership interest, title, or equity in the Equipment.
      3.2 No Encumbrance
      The Customer shall not sell, assign, pledge, mortgage, encumber, or otherwise transfer any interest in the Equipment. Any purported transfer shall be void and of no effect.
      3.3 Return of Equipment
      Upon termination of this Agreement for any reason, the Company is entitled to enter the Service Address at a mutually agreed time to remove or deactivate the Equipment. The Customer shall cooperate with such removal and shall not impede access.
      3.4 Customer Care of Equipment
      The Customer is responsible for maintaining the Equipment in good condition, free from damage caused by misuse, neglect, intentional acts, or unauthorized modification. The Customer must promptly report any damage, malfunction, or tampering to the Company. Damage caused by the Customer may result in repair or replacement charges.
      Sewak Security Solutions Inc.  |  905-757-2393  |  info@sewaksecurity.com  |  sewaksecurity.com Page 2 of 6
      TERMS & CONDITIONS
      Effective May 2026
      3.5 No Alterations
      The Customer shall not attempt to repair, modify, disassemble, relocate, or tamper with the Equipment. Only authorized technicians of the Company may service the Equipment.
      4. Installation
      4.1 Authorized Technicians
      All Equipment shall be installed exclusively by technicians employed or authorized by Sewak Security Solutions Inc. The Company does not permit self-installation or installation by third parties not authorized in writing by the Company.
      4.2 Access to Premises
      The Customer shall provide the Company's technicians with safe and reasonable access to the Service Address on the scheduled installation date. Failure to provide access may result in a rescheduling fee and delay of the Service Start Date.
      4.3 Customer Representations
      The Customer represents and warrants that: (a) they have the legal right to authorize installation at the Service Address as owner or with the owner's written consent; (b) the premises meet the minimum technical requirements specified by the Company; and (c) any required permits or consents have been obtained.
      4.4 Installation Charges
      Installation charges, if any, are set out in the order. Some Plans include installation at no additional charge; others may carry a one-time installation fee. Custom-quoted installations will be itemized separately in the order.
      5. Monitoring Station
      5.1 Third-Party ULC-Listed Monitoring
      Alarm monitoring, video alarm monitoring, and visual verification Services are provided through a third-party central monitoring station that holds a current Underwriters Laboratories of Canada (ULC) listing in accordance with applicable ULC standards for central station alarm systems ("Monitoring Station"). The Company contracts with the Monitoring Station to receive and respond to alarm signals on behalf of the Customer.
      5.2 Response Protocols
      Upon receipt of an alarm signal, the Monitoring Station will follow response protocols that may include: (a) attempting to contact the Customer or designated emergency contacts; (b) dispatching police, fire, or emergency medical services; or (c) other actions as determined by the Monitoring Station's standard operating procedures and applicable regulations. The Company does not guarantee any specific response time by authorities.
      5.3 Customer Responsibility
      The Customer is responsible for maintaining accurate and up-to-date emergency contact information with the Company. The Company and the Monitoring Station shall not be liable for any failure to reach the Customer or emergency contacts due to inaccurate or outdated information provided by the Customer.
      5.4 Monitoring Continuity
      The Company reserves the right to change the Monitoring Station provider at any time, provided that the replacement provider maintains a valid ULC listing. The Customer will be notified of any such change in advance where reasonably practicable.
      6. Term and Renewal
      6.1 Initial Term
      This Agreement has an initial Term of thirty-six (36) months commencing on the Service Start Date as specified in the order. There is no trial period.
      6.2 Automatic Renewal
      At the end of the initial Term, and at the end of each subsequent renewal period, this Agreement will automatically renew for successive one-year periods unless either party provides written notice of non-renewal at least sixty (60) days before the end of the then-current Term.
      6.3 Renewal Pricing
      Monthly fees applicable during any renewal period will be the Company's then-current rates for the Customer's Plan, which may differ from the rates during the initial Term. The Company will provide notice of any fee changes as set out in Section 11.
      7. Fees, Billing, and Payment
      7.1 Monthly Fees
      The Customer agrees to pay the monthly service fees for the selected Plan as set out in the order, plus applicable taxes. Monthly fees are charged for each calendar month (or partial month) of service.
      7.2 Billing Frequency
      The Customer may elect at the time of enrollment to pay monthly or annually. Monthly billing means fees are charged each month in advance. Annual billing means fees for the full year are charged in advance at the start of each annual period at the annual rate set out in the order; annual payments are non-refundable except as expressly provided in this Agreement.
      7.3 Custom-Quoted Products
      Certain products and services, including but not limited to commercial systems, enterprise-grade cameras, structured cabling, and custom integrations, are priced separately from Plan tiers and will be itemized in a separate order or quotation. Payment terms for custom-quoted items will be as specified in the applicable quotation.
      Sewak Security Solutions Inc.  |  905-757-2393  |  info@sewaksecurity.com  |  sewaksecurity.com Page 3 of 6
      TERMS & CONDITIONS
      Effective May 2026
      7.4 Electronic Billing
      Invoices will be delivered exclusively by electronic means, either by email to the address provided by the Customer or through the Company's online customer portal. The Customer is responsible for maintaining a valid email address and for reviewing invoices promptly. Electronic invoices have the same legal effect as paper invoices. Paper invoices are not available.
      7.5 Taxes
      All fees are exclusive of applicable federal, provincial, or territorial taxes, including GST/HST and PST, which will be added to each invoice and are the responsibility of the Customer.
      7.6 Price Adjustments
      The Company may adjust fees upon thirty (30) days' written notice in accordance with Section 11.
      8. Late Payment
      Invoices are due upon receipt. Any amount not paid within thirty (30) days of the invoice date will bear a late payment charge at the rate of 2% per month (26.82% per annum), compounded monthly, calculated from the due date until the date of payment in full. The Company reserves the right to suspend or terminate Services for accounts with outstanding overdue balances of more than sixty (60) days. The Customer is also responsible for all reasonable costs of collection, including legal fees and disbursements, incurred by the Company in connection with any overdue account.
      9. Security Deposits
      The Company may, at its sole discretion, require the Customer to pay a security deposit before the commencement of Services or at any time during the Term, if the Customer's credit history, payment history with the Company, or other financial information gives the Company reasonable grounds to believe that payment obligations may not be met. The deposit does not earn interest. The Company may apply the deposit against any outstanding amounts owed by the Customer upon termination of the Agreement, and any remaining balance will be returned to the Customer within sixty (60) days of termination.
      10. Early Termination
      10.1 Early Cancellation Charges
      If the Customer cancels or terminates this Agreement before the end of the then-current Term for any reason other than a Company default as described in Section 10.3, the Customer shall pay the Company Early Cancellation Charges. The Early Cancellation Charges are equal to:
      (a) the retail value of all Equipment installed under the Plan at the Service Address, as listed in the order or the Company's current retail price list at the time of termination; plus
      (b) the installation charges applicable to the installed Equipment, as listed in the order or the Company's standard installation rates at the time of original installation.
      Early Cancellation Charges are due and payable immediately upon notice of cancellation. Any outstanding monthly fees remain payable in addition to the Early Cancellation Charges. These charges are not a penalty but represent the Company's reasonable estimate of its costs in connection with Equipment procurement, installation, and service provisioning.
      10.2 Company Termination for Cause
      The Company may terminate this Agreement immediately upon written notice if: (a) the Customer fails to pay any amount due within sixty (60) days of the due date; (b) the Customer materially breaches any term of this Agreement and fails to cure such breach within fifteen (15) days of written notice; (c) the Customer becomes insolvent or makes an assignment for the benefit of creditors; or (d) the Customer uses the Services for any unlawful purpose. In such cases, the Customer remains liable for all Early Cancellation Charges and all outstanding amounts.
      10.3 Company Default
      If the Company materially fails to provide the Services for a continuous period of sixty (60) days or more and fails to remedy such failure within thirty (30) days of written notice from the Customer, the Customer may terminate this Agreement without payment of Early Cancellation Charges.
      11. Amendments to This Agreement
      The Company may amend any term of this Agreement, including fees, service descriptions, or these Terms and Conditions, by providing the Customer with at least thirty (30) days' written notice before the amendment takes effect. Notice will be provided electronically via the Customer's registered email address or through the online portal.
      If the Customer does not agree with a proposed amendment that increases the Customer's monthly fees or materially reduces the level of Services provided, the Customer may terminate this Agreement in writing before the effective date of the amendment with payment of the Early Cancellation Charges. If the Customer continues to use the Services after the effective date of the amendment, the Customer is deemed to have accepted the amendment.
      12. Limitation of Liability
      12.1 Cap on Direct Damages
      IMPORTANT: THE COMPANY'S SERVICES ARE INTENDED TO REDUCE THE RISK OF LOSS OR DAMAGE BUT CANNOT ELIMINATE SUCH RISKS. To the maximum extent permitted by applicable law, the Company's total aggregate liability to the Customer for any direct damages arising out of or in connection with this Agreement, the Services, or the Equipment — whether based in contract, tort, statute, or any other legal theory — shall not exceed TWO HUNDRED AND FIFTY DOLLARS ($250.00 CAD).
      Sewak Security Solutions Inc.  |  905-757-2393  |  info@sewaksecurity.com  |  sewaksecurity.com Page 4 of 6
      TERMS & CONDITIONS
      Effective May 2026
      12.2 Exclusion of Consequential Damages
      In no event shall the Company be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of revenue, loss of profits, loss of data, loss of use, or cost of replacement of goods or services, even if the Company has been advised of the possibility of such damages.
      12.3 Basis of the Bargain
      The Customer acknowledges that the limitations of liability in this Section reflect a reasonable allocation of risk between the parties and are a fundamental element of the basis of the bargain. The monthly fees payable hereunder have been set in reliance upon these limitations.
      12.4 Statutory Rights
      Nothing in this Agreement limits any rights that cannot be excluded or restricted under applicable consumer protection or other mandatory legislation in the Customer's province or territory.
      13. Disclaimer — Not an Insurer
      THE COMPANY IS NOT AN INSURANCE COMPANY AND DOES NOT PROVIDE ANY FORM OF INSURANCE.
      The Services are designed to detect and alert the Customer and/or the Monitoring Station to certain events; they do not guarantee the prevention of loss, injury, damage, or crime.
      The Customer is solely responsible for obtaining and maintaining appropriate property, casualty, liability, and other insurance coverage for the Service Address and its contents. The Company strongly recommends that the Customer consult with a licensed insurance broker regarding their coverage needs. The existence of this Agreement and the installation of Equipment do not substitute for, and may not satisfy, any insurance requirement.
      14. False Alarm Fines and Charges
      If authorities, including police, fire, or other emergency services, respond to an alarm activation at the Service Address that is determined to be a false alarm, any fines, fees, charges, or penalties levied by municipal, provincial, or other governmental authorities shall be the sole responsibility of the Customer.
      If any such fine or charge is billed directly to the Company by any authority, the Customer shall reimburse the Company in full within thirty (30) days of being notified. Reimbursement obligations constitute a debt owing by the Customer to the Company and are subject to the late payment provisions in Section 8. The Customer is responsible for ensuring that all authorized users of the security system are properly trained to minimize false alarm activations.
      15. Alarm Permits
      The Customer is solely responsible for obtaining and maintaining any municipal, provincial, or other governmental alarm use permit required for the Service Address. Failure to obtain or maintain a valid alarm permit may result in police or fire authorities refusing to respond to alarm activations from the premises, and may expose the Customer to municipal fines or penalties. The Company strongly recommends that the Customer contact their local municipality to confirm permit requirements before or promptly following the activation of Services. Any permit fees are the sole responsibility of the Customer.
      16. Customer Responsibilities
      The Customer agrees to:
      provide accurate and complete information on the order and keep such information current;
      maintain a functioning and compatible internet connection and power supply at the Service Address, as required by the Equipment;
      keep all alarm codes, passwords, and access credentials confidential and notify the Company promptly if any credential is compromised;
      notify the Company at least five (5) business days in advance of any renovation, construction, or other activity at the Service Address that may affect the Equipment;
      notify the Company immediately of any change of ownership or occupancy at the Service Address;
      test the system periodically in accordance with the Company's instructions and promptly report any malfunction;
      comply with all applicable laws, municipal by-laws, and condominium or strata rules relating to security systems and alarm permits, including obtaining and maintaining any required alarm permits; and
      not interfere with or obstruct the Equipment or the Company's technicians.
      17. Privacy and Data
      The Company collects, uses, and discloses personal information in accordance with its Privacy Policy, available at www.sewaksecurity.com, and in compliance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
      The Customer consents to the Company's collection and use of monitoring data, alarm event logs, video footage where applicable, and account information for the purpose of providing the Services, improving the Company's offerings, and complying with legal obligations. Video data may be shared with the Monitoring Station and, where required by law, with law enforcement authorities.
      The Customer represents that they have obtained any required consents from individuals at the Service Address whose personal information may be collected through the Equipment.
      Sewak Security Solutions Inc.  |  905-757-2393  |  info@sewaksecurity.com  |  sewaksecurity.com Page 5 of 6
      TERMS & CONDITIONS
      Effective May 2026
      18. Permitted Use
      The Services may be used for any lawful residential or commercial purpose at the Service Address. The Customer shall not use the Services or the Equipment for any illegal, fraudulent, threatening, abusive, or otherwise unlawful activity, including the surveillance of individuals without their knowledge or consent in violation of applicable law. Unauthorized or abusive use of the Services may result in immediate suspension or termination of this Agreement and may be reported to appropriate authorities.
      19. Dispute Resolution
      19.1 Informal Resolution
      Before initiating any formal dispute process, the parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement or the Services through good-faith negotiation. Either party may initiate informal resolution by providing written notice to the other party describing the dispute in reasonable detail. The parties will have thirty (30) days from the date of such notice to resolve the dispute informally.
      19.2 Binding Arbitration
      If the dispute is not resolved through informal negotiation within the thirty (30) day period, either party may refer the dispute to binding arbitration conducted by a single arbitrator under the Arbitration Act, 1991 (Ontario) or the applicable provincial arbitration legislation in the Customer's province. Arbitration shall be conducted in Ontario unless the parties agree otherwise. The arbitrator's decision shall be final and binding on both parties.
      19.3 Exception for Small Claims
      Notwithstanding the foregoing, either party may bring an individual claim in the applicable small claims court for claims that fall within that court's monetary jurisdiction.
      19.4 Governing Law
      This Agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.
      20. Class Action Waiver (Business Customers)
      NOTICE TO BUSINESS CUSTOMERS: If the Customer is a business, including a corporation, partnership, sole proprietorship, or other commercial entity, the Customer agrees that any dispute with the Company shall be resolved on an individual basis only. The Customer waives any right to participate in a class action, class-wide arbitration, or any other representative proceeding against the Company. This waiver applies to all claims, whether in contract, tort, statute, or otherwise. This class action waiver does not apply to residential customers who are individuals acting primarily for personal, family, or household purposes.
      21. General Provisions
      21.1 Entire Agreement
      This Agreement, together with the order and any addenda, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior agreements, representations, warranties, and understandings, whether oral or written.
      21.2 Severability
      If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
      21.3 No Waiver
      Failure by either party to enforce any provision of this Agreement shall not constitute a waiver of that party's right to enforce such provision in the future.
      21.4 Assignment
      The Customer may not assign or transfer this Agreement or any rights or obligations hereunder without the prior written consent of the Company. The Company may assign this Agreement to any affiliate or successor entity upon written notice to the Customer.
      21.5 Force Majeure
      Neither party shall be liable for any delay or failure to perform its obligations under this Agreement resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, governmental actions, strikes, or failures of third-party networks or utilities.
      21.6 Notices
      All formal notices required under this Agreement shall be in writing and delivered by email to the Customer's registered email address (from the Company) or to info@sewaksecurity.com (to the Company). Notices are effective upon transmission where no delivery failure is received.
      21.7 Language
      The parties have expressly requested that this Agreement and all related documents be drafted in the English language. Les parties ont expressément demandé que la présente entente et tous les documents y afférents soient rédigés en anglais.
      Sewak Security Solutions Inc.  |  905-757-2393  |  info@sewaksecurity.com  |  sewaksecurity.com Page 6 of 6